FREE SHIPPING to USA (except AK, HI, and PR).

Return Policy

I want you to be completely happy with your purchase. If, for any reason, your artwork is not everything you had hoped for, please email me at victoria@primiart.com and I'll straighten things out. 
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Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
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Domestic orders

I happily accept the return of undamaged artwork for a full refund in the form of the original payment. 

Please note: You are responsible for return shipping costs using a traceable source like FedEx or UPS. If the artwork is not returned in its original condition, you will be responsible for any loss in value.
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International orders

I also happily accept the return of undamaged artwork and will refund your entire order less the original shipping fees. 
You are responsible for return shipping costs as above.

Please note: I am not responsible for customs and duties determined by each country's individual customs agency. 
Duties, taxes, and other fees are the responsibility of the recipient.
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Cancellations

I accept cancellations if it was made prior to shipment; otherwise, you will be responsible for all shipping costs.

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The following items can't be returned or exchanged

Digital downloads can't be returned, exchanged or canceled. But please contact me if you have any problems with
your order.