Return Policy
I want you to be completely happy with your purchase. If, for any reason, your artwork is not everything you had hoped for, please email me at victoria@primiart.com and I'll straighten things out.
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Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Ship items back within: 14 days of delivery
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Domestic orders
I happily accept the return of undamaged artwork for a full refund in the form of the original payment.
Please note: You are responsible for return shipping costs using a traceable source like FedEx or UPS. If the artwork is not returned in its original condition, you will be responsible for any loss in value.
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International orders
I also happily accept the return of undamaged artwork and will refund your entire order less the original shipping fees.
You are responsible for return shipping costs as above.
Please note: I am not responsible for customs and duties determined by each country's individual customs agency.
Duties, taxes, and other fees are the responsibility of the recipient.
Duties, taxes, and other fees are the responsibility of the recipient.
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Cancellations
I accept cancellations if it was made prior to shipment; otherwise, you will be responsible for all shipping costs.
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The following items can't be returned or exchanged
Digital downloads can't be returned, exchanged or canceled. But please contact me if you have any problems with
your order.
your order.